Is the moving company licenced and insured?
US Pro Logistics, a leading moving company in Los Angeles, is a licensed, insured, and bonded relocation service provider based in the state of California. With years of experience and a team of skilled professionals, we take pride in offering top-notch long-distance relocation services, local moving services to meet your specific needs and ensure a stress-free moving experience.
As a trusted moving company in Los Angeles, we understand the importance of careful handling and timely delivery, which is why we use state-of-the-art equipment and well-maintained vehicles to guarantee the safety of your belongings during transit.
As a licensed, insured, and bonded moving company, we prioritize the security of your possessions and offer additional insurance options to provide extra peace of mind. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most reliable and dependable long-distance relocation services in the industry.
When does the time start and end?
The foreman will inform the customer when the team is ready to start the job at the site of origin as well as when the job has been completed at the destination site.
What is a travel fee?
We charge a one time Gas/Travel Fee to cover our expenses for fuel and driving time to get to the first location and get back from the destination to the company’s warehouse. The amount of the fee depends on the mileage.
What is "Double drive time" (DDT)?
“Double drive time” is the time that it takes the driver to get from the origin site to the destination site. This time is multiplied by two if the pick up and drop off locations are over 45 miles away from each other. In such cases, the DDT will be added to the quote.
What are acceptable payment methods?
We accept all major credit cards, postal money orders, cashier’s checks and cash. We offer 5% OFF for cash payments. Transaction fee on credit card payments may apply. Personal checks are not acceptable.
Is there a minimum time that I must hire service for?
Our minimum time requirement for service is 3 hrs. If your move totals less than 3 hrs, your final bill will be charged as the 3 hrs.
Are there any items that you do not accept for relocation?
Yes, there are some items that we reserve the right to refuse relocating. Please consult the list below. If you’re not sure if your item falls into these categories, we’d be happy to advise you.
- Drugs (pharmaceutical or recreational)
- Hazardous materials